Draperies, Shades, Blinds, Upholstery

Frequently Asked Questions

Is Metropolitan Window Fashions too expensive for me?

NO! Because our decorators work in many beautiful homes with expensive complicated treatments, some people think they can't afford us or assume we are too expensive. Not True! We provide lots of choices for moderately priced custom-made draperies, top treatments, shades, blinds, shutters, upholstery and bedding if that is what you require. We work within your budget to make sure you get exactly what you want and can afford!

Do you charge for in-home decorator service?

No! We offer a FREE, no-obligation Shop-At-Home service where one of our decorators comes directly to your home or office to show you samples and ideas for your windows and furnishings. Our decorators will measure your windows, give you prices and take responsibility for ensuring the right fit for your new custom decorating products. We service the following counties and boroughs - In New Jersey: Bergen, Essex, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. In New York: Southern Orange County, Rockland County, Westchester County and Manhattan. We also service certain towns in South Jersey, Eastern Pennsylvania and New York's outer boroughs for a $100 travel charge.

How do I take care of my new window treatments?

Please read the pdf for information on care and cleaning of window treatments.

Do you guarantee all your work?

Yes! To ensure the highest level of quality and service for our customers, we see our 110% Guarantee

I have my own fabric - Will you sew it up for me?

Yes, we do offer workroom services for customers own merchandise (COM).

Do You Sell Shades, Blinds and Shutters?

Yes! We are one of the largest Hunter Douglas Gallery Dealers in the tri-state area and offer their complete range of products. They are designed and custom-assembled in the U.S. - and their longstanding commitment to quality and innovation means you'll enjoy an unrivaled selection of styles, textures and products.

Do You Have Motorized Shades and Draperies?

We are experts in application, design, workroom fabrication and installation of custom motorized window treatments including draperies, shades and blinds. Contact our team of experienced professionals today for a free in-home or office estimate, and discover how easy you can improve your lifestyle --not just with the luxury and convenience of window automation, but with better privacy and security, lower energy costs, fewer safety hazards, less UV damage and greater comfort.

Are there child safety issues that I should be aware of when purchasing window blinds?

Yes, however the name brand suppliers we deal with have responded to these issues with break-away tassels, cordless blinds, and many other improvements to ensure safety for children and pets. If you have any questions please contact us.

Can I install the blinds myself?

A lot of products we sell are fairly simple to install - but others are not. This is the case in some of the higher end custom-made window treatment products from Hunter Douglas that require a talented installer to ensure the best look. We provide a team of well-trained professional installers who work directly for our company.

Do you offer Installation Service?

Yes, if you have installation work to do, just call us and we can arrange to have one of our installers come out. Most of the custom window covering work we do requires a qualified installer; this is discussed and included in our prices to you in all our decorating proposals.

Do you clean and repair blinds?

We have a full service repair department open daily to look after any warranty work or repairs for your blinds. We do not offer an in-house cleaning service, but we do recommend some local companies that we trust to do a good job for you.

Do you have drapery hardware in stock?

Yes - In our North Plainfield and Paramus NJ stores, we stock a full line of curtain and valance rods, wood and metal poles, finials, hooks, rings, brackets and lots more. You can also order in-stock products directly from our Pinterest Page.

Do you sell Ready-Made Draperies and Curtains?

Yes, we have a great selection in our North Plainfield store and a limited one in our Paramus, NJ store. To see our complete line of in-stock ready-made draperies, curtains and valances to order, visit our Pinterest Page.

Do you sell fabrics and trims by the yard?

Yes, we have a Decorator Fabrics department in our North Plainfield, NJ store with thousands of bolts of fabric in every price range for you to choose from. You can also purchase a selection of fabrics online, as well. Our North Plainfield store also stocks over 1,200 trims along with a huge selection of tassels and tie-backs.

Do you have an In-Store Fabric Library?

Yes, our Custom Decorating Departments in all our stores contain thousands of sample books featuring both drapery and upholstery fabrics from all the top name brand suppliers.(* See list at end of this page. ) Our Decorating Staff will work closely with you to select the perfect fabrics and trims for all your window fashions and upholstery needs.

What warranties do your products have?

Most of our custom blinds, shades and shutters come with a limited lifetime warranty which means that any manufacturer defect is covered for the life of the blind, shade or shutter. Please note that these warranties do not cover the cost of an installer's trip charge if you cannot bring the blind in to our repair department. Generally manufacturers will cover broken cords during the first year, after that time such repairs are considered normal wear and tear and are not covered by warranty.

Which suppliers and manufacturers do you deal with?

Here is a comprehensive list of our suppliers and manufacturers that you may recognize. If you are interested in a company that we have not listed, contact us.

Blind Suppliers and Manufacturers: Hunter Douglas, Graber ,Kirsch, C & M, Eco-Smart, Lafayette, Coulisse.

Drapery and Upholstery Fabrics: Ado, Carole Fabrics, Kravet ,Lee Jofa, Robert Allen, Duralee, Michaels Textiles, Trend, Fabricut, Highland Court, Tapestria, Kasmir, RM Coco, Stout, Wesco, Waverly, Norbar, B. Berger.

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